Payment

When you subscribe to any of our subscription services, we will charge you monthly in advance through your nominated form of payment via our automated third-party payment gateway.

Our Bronze package requires a one-time payment only. 

All payments should take place prior to submitting the design brief.

Once off graphic design requests will also be charged via this third-party automated payment gateway.

Returns and Refunds Policy

Please read this policy carefully. This is the Return and Refund Policy of Qbeezo.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: wecare@qbeezo.com

By visiting this page on our website: www.qbeezo.com 

Cancellation of subscription

The Qbeezo design subscription service is made with no contracts. As such, you may cancel your subscription at any time (with no refund). To cancel, you will need to send an email to us with your notice of cancellation. On receipt, we will promptly cancel your subscription at which point you will retain full access to use the design subscription service until the next billing cycles begin.

At the event of canceling the subscription Qbeezo will not refund the paid amount for the monthly subscription

Design Process

All design requests and associated electronic files will be submitted via the design brief form on our website. This brief will be used to provide a time estimate for the design request. In most cases we will aim to deliver your design request within 1 to 2 business days depending on the package chosen. Once the work is completed, we will notify you and provide the work for your review.

Note: In submitting any design brief and files to Qbeezo, you warrant that you own the submitted content or have the legal right to submit the content along with the design request. Further you warrant that the design brief and files you are submitted does not violate any third-party intellectual property or other rights. Qbeezo will work in good faith on your design request and submitted files but will not be responsible or liable for any breach due to the above.

Design Review

We take pride in our ability to provide you with a quality design service that understands your vision. If you do require any revisions to the completed design work, you can simply notify us of the changes you require and we will happily attend to your request. Each revision or change to the post intended will be charged 3 US Dollars per change.

Design Ownership

You own all rights to the work created. Qbeezo may show examples of works created for you on its website portfolio. If you do not wish for your works to be shown, please let us know.

Limitation of liability

We will not be liable to you or any third party in any event for any loss (financially or otherwise) or any damages arising from or relating to this Agreement. You acknowledge and agree that your use of this site is at your own discretion and risk. Our liability to you for any damages arising from or related to this Agreement, will at all times be limited to the amounts you have paid to us in the prior 12 months (if any). The existence of more than one claim will not enlarge this limit.

Subscription

Subscription for Gold and Silver packages will be monthly.